Customer Service

I went into my favorite Mcdonalds on Eason in Tupelo to get my usual Iced Coffee with Sugar free French Vanilla. The cash register person hollered to someone tell Nugat to come up front. Then I heared that person say Lina come up front. I asked the cash register person are you asking Lina to come up front to make my ice coffee? and she said yes. We know you and Lina will want to make it. It made me feel special to see them do that. Lina knows how I like my iced coffee and can get it right every time. And of course as soon as Lina was up front and saw me she knew it was for my iced coffee. At that McDonalds I do know one of the managers, and a couple of other managers recognize me when I come in. Many times when Lina comes in the door she will start making my iced coffee and it will be ready before I am thru at the cash register. That is good business practice to treat your customers that way and I really did feel special. Another thing I saw in a warehouse for Ashley Funiture and Stash Furniture was a sign that stated "Take good care of the customer and they will come back, Take good care of the customers furniture and it won't come back. It really is that simple. Our livelihood depends on it." I may not have gotten it exactly word for word but close. That is true and from Ashley furniture to Stash Furniture to McDonalds, it is true taking care of your customer will bring them back again and again. I know I can get my Iced Coffee like I like it at McDonalds on Eason. And if Ashley and Stash live up to their motivational sign in their warehouse, I will be back also.  God bless, LVZ.